Joined LBG as a Scrum Master within the Big Data area of the Fraud & Security lab during the initial stages of their transformation. Assisting in the creation of cross-functional teams and helping to create safe environments for them to change from the old ways of working to new. Helping managers make the change to Leaders who empower teams to become self-organised and to focus on quality, effort and predictability. Bringing customers to the forefront of team goals and how teams can maximise value realised for their customers.
Training and supporting teams in the understanding and implementation of MVPs, backlog, DoRs/DoDs, complete stories, visualisation of work, open and transparent communication, goals, autonomous teams to name a few. Embedding Agile frameworks, ceremonies and mindset, highlighting the importance of each. Helping individuals and teams connect with the potential outcomes of change (coining the term: better ways of working) and providing support and guidance for leaders to create the space for change to happen.
Scrum teams for the following teams focused on reducing fraud metrics and increasing customer experience across all channels:
Responsible for Stakeholder Management, communicating plans, priorities, project status to relevant stakeholders, steering committees, executive sponsor and the project team. Taking responsibility for the definition, documentation and execution of multiple projects, managing a product line, actively leading all phases of the project/product delivery, within Budget and an outcome that is outlined in the approved scope. Ensure all activities comply with clients relevant operating model procedures, including compliance, InfoSecurity, Audit & Control Standards. Participation in scoping and business development and managing third party suppliers. Effective use of JIRA, Confluence and SCRUM ceremonies to support team collaboration.BACK
Managing the development, launch and run of The X Factor App. Stakeholder management: ITV, Syco, JustEat and Spotify. Ensuring compliance with Ofcome regulations around the live voting functionality of the app in line with the live show. Working closely with the Digital Executive Producer to deliver second screen experiences which include live play-along functionality and sponsor content with full tracking capabilities. Ongoing management of several parties, including app developers, broadcasters, production/commercial teams and external agencies. Acting as PO in Scrum ceremonies (owning the backlog) and iteration delivery.BACK
Own the delivery of a portfolio of projects for various pharmaceutical clients to ensure business value is delivered efficiently. Delivering projects on time and to budget within an Agile framework, whilst leading and facilitating multiple Scrum teams as both a Project Manager or Scrum Master. Working on various mobile-first solutions, creating delivery plans and following Scrum ceremonies to ensure that the teams deliver products to an exceptional standard. Responsible for communication both within and outside of the teams to provide project updates, remove obstacles and improve processes where necessary to deliver within specified scope.
End-to-end delivery of iOS, Android and Windows (SCORM and AICC compliant) applications. Involved in requirements gathering, project governance, highlight report, implementation and testing. Other responsibilities included managing and developing for various external client learning management systems. Managing an offshore team of developers and reporting directly to the Executive Director.BACK
"I have been working with Payman for more than a year and it has been a pleasure to work with someone with such passion and enthusiasm for what they do. It is clear that he is passionate about emerging technologies and gets stuck into every challenge raised. His technical background has helped him bridge the gap between the client and the dev/design team with all the middle agencies involved.
Payman has been managing various offshore projects for one of our main clients Pfizer, ranging from £250k to £1M. Managing the end-to-end delivery of various cutting edge solutions from gesture, Oculus Rift and video walls and all the challenges app delivery brings.
His soft skills are exceptional and have served him well through his time with us, recognising and pushing for business opportunities over and beyond his contractual obligations. Payman has impacted the office dynamics in a positive way and would be a great asset to any team. What started as a month contract has evolved into an over one year engagement and I would have no hesitation in re-hiring or recommending him for future work."
9 Yards - Pfizer
"I commissioned Payman to work full-time for me on the NHS LifeCheck website. Throughout our engagement Payman has shown himself to be an exemplary colleague. He is very well organised and manages his time very well.
In relation to his professional expertise, he is an exceptional software programmer and I am very confident that his skills will be much in demand.
Payman was very resourceful in his approach to problem-solving and I would be very happy to make use of his services again as soon as a suitable project arises."
"What were your initial objectives when considering Payman?
Conversion of Learning Objects to Flash for a major global investment bank
Why did you decide to choose Payman for the job?
Flexibility, enthusiasm and we were impressed by their past portfolio of similar work
How would you rate the service?
To time, to budget and of excellent quality
What benefits have you experienced from the product?
Ease of knowledge transfer to new users of the client software
Would you recommend Payman to other clients?
We would have no hesitation in recommending him"
Training Solutions Consultant
FDM Group plc
"Payman was responsible for a combination of roles including web development, supporting the Project Manager, reporting to me and working on ELearning courses. Payman worked on the delivery of many ELearning courses and was very strong in understanding SCORM.
His overall skillset was rated 8.5/10. His communication skills are key and he held a few client meetings when needed too. He has a very approachable and interactive personality.
He was a joy to be around and fit well within the team. He is always happy to go that extra mile in helping others using his knowledge. He was also very good at communicating with clients.
Payman is very focussed and organised, ensuring he completes any task to the best possible standard.In terms of punctuality I cannot remember him having a day off and he was always on time.
On many occasions Payman actually stayed later than needed to complete tasks and help the project get delivered on time. He is extremely good at developing ELearning courses, speaking and liaising with customers and supporting the Project manager on a daily basis. He is someone who I would highly recommend for this client facing positions.
A lot of his work with me was around software development and delivering ELearning courses so I’m sure he will carry the same skills, experience and ability going forward.
Payman is someone who I can always rely on to do an excellent job and should there ever be an opportunity in the future I will contact him."